Troubleshoot IP Maestro
IP Maestro Services Fail
When Maestro services are failing:
• Check Service Status: Execute the Docker commands to ensure all services are up and running:
- docker images (Lists all images)
- docker ps (Displays all running containers)
If any service appears inactive (life cycle phase of restart/ unhealthy/ exited), attempt to restart it by invoking the nsmo-start.sh script. If the service remains non-operational even after running the script again, then shut down the service and rerun nsmo-start.sh. This recreates the service container from scratch in an attempt to start it.
Unable to Access the Services Through the Specified Port
When you are unable to access services through specified port:
If any IP Maestro service is inaccessible through the assigned port, check the following:
• Ensure all necessary ports are open in the IP tables.
• Check for potential firewall restrictions or blocks.
• Check the logs of the service container which is failing or is unable to reach the service with docker commands:
docker logs -f containerid or docker logs -f container-name
Remove Old Docker Installation
In case you have issues while installing Docker or getting Docker version up to the minimum requirement, uninstall all conflicting packages from the old version. Refer to
Uninstall Old Versions.Remove Docker Snap Installation
If Docker was previously installed with snap, it is recommended to remove it and have docker installation with apt only.
1. Execute the following command to check if Docker is installed with snap:
snap list
2. If Docker is present in the snap list, execute the following command to remove:
sudo snap remove --purge docker